On the 3rd of
December, 2014, Zambia commemorated the International Day for Persons with Disabilities
(IDPD) just like any other country in the world. This year’s theme is
“Sustainable Development: the Promise of Technology”. In Zambia, the theme
focuses on children and women with disabilities. DRW is actively participating
in all activities lined up for this day. We feel it is a responsibility and
obligation to do so actively.
As we commemorate, the first
question that arises before us is: where is the promise of technology when it
comes to children and women with disabilities in Zambia? I see the clear
promise, but I do not see the fulfillment of the promise. The second questions
arise: “who promises and what have they done?” I also see the promising hand,
but I do not see the hand in action. This is a concern especially that
technology is a fast growing phenomenon among children.
In most homes, schools,
recreation centres and streets one comes across children and youths moving
around with different gadgets representing technology. This is because of the
fast growing field of technology. We see computer games of all forms and
shapes; different high-tech cell phones all over the place with children and
youths; toys and other play machines in homes and early childhood education
centres; lap tops carried around by children and youths; and other
“make-life-easy” gadgets around. These technologies afford children and youths
to easily access internet for valuable information; access the social media;
communicate through Email; chat through different channels and enjoy
teleconferencing. Children are having their physical, psychological, emotional
and intellectual development being stimulated rapidly through the use of
different computerized toys, games and quiz. Great for the children and youths
without communication difficulties!
But, where are the children and
youths with communication difficulties, especially those who are blind, deaf,
deaf-blind and those with intellectual disabilities? I am sure they are not
having access to the technological gadgets. This means they do not enjoy the
stimulation other children without disabilities enjoy. Discrimination on the
basis of disability? YES!
We recently received a complaint
from deaf young man who said, “I receive a lot of phone calls from the mobile phone
providers which I do not answer because I cannot speak and hear. They disturb
me a lot”. Does this ring sense in us? Of course it should. Here is mobile
phone provider who does business inquiries on how their services are through
voice calling to their clients. The mobile phone providers do not even know or
understand that some of the mobile phones are owned by persons who are deaf.
They inconvenience the phone owners whose phone continues to ring without
answering. What the deaf person sees is the flashing light on the phone and
maybe sense the vibration. This is unfair/
Here again is the mobile phone
provider send a bundle of promotion messages to a mobile phone that belongs to
a person who is blind. It is inconveniencing. It does not even make sense. The
mobile phone providers seem not to know this. If they know, then they ignore
this.
People who are blind also receive
many phone automated phone calls from some mobile phone providers promoting the
music they have as ring tones or whatever they call them.
Technology is extended to the
transport sector. Today, we have motor vehicles fitted with accessibility
features that enable persons using wheelchairs easily get into the motor
vehicles without being lifted or leaving their wheelchair. Such motor vehicles
are spotted around Lusaka. I take this opportunity to say ‘thumbs-up’ to Kabulonga
Boys Secondary School who has purchased an accessible bus for their students
with disabilities. This is a good example which needs to be recognised. If this
school can do it, what about the right corporate world? What about the public
bus owners? What about the big duty bearer that should act as an example – the
State?
The other technological thorn in
the flesh is about the inaccessible Automated Teller Machines (ATMs). The banks
seem to be comfortable with their services. They have forgotten about those who
need accessibility features on their ATMs and online banking services. We are
glad banks like ZANACO have taken steps to make some of their ATMs installed
with speech for those who are blind.
We are aware that the Zambia ICT
Authority (ZICTA) is trying to take steps through awareness creation. We are
aware of the very good workshop they convened about three weeks ago. But what
are the strict and practical compliance measures and steps they should
undertake? ZICTA must bite! Nevertheless, we are excited that it is taking
measures to bring to book mobile operators who are inconveniencing the public
through their systems. We are yet to learn whether issues of disabilities are
part of the actions ZICTA is taking. Apart from calling for ZICTA to bite, we
say, ZICTA should put its commitment to promote technology for persons with
disabilities down to impact on the lives of persons with disabilities.
Children and youths with
disabilities must enjoy access to affordable technology on an equal basis with
others. If nothing is done, the promise will remain a promise in eternity.
Sustainable development will remain discriminatory!
Wamundila Waliuya,
DRW - PRESIDENT
December, 2014.